Many companies have strong management teams at the top level but lack the commensurate strength at the supervisory level leading to a deficit in the tactical aspect of strategy execution. Supervisors and key managers need to improve on their supervisory skills, time management & scheduling, assertiveness, delegation, interpersonal relationships and manage work and people in a rapidly-changing, dynamic work environment.

Our "Effective Supervision" module empowers participants to improve on their supervisory skills and prepare for the next level.”.

  • Training Topics
    • Role & Functions of A Supervisor
    • Goal Setting
    • Action Planning & Execution
    • Developing Confidence & Assertiveness
    • Developing Subordinates & Delegation
    • Time Management
    • Motivation
    • Effective Communication
    • Performance Appraisal
    • Discipline
    • Relational Dynamics & Variances
    • Decision-Making And Problem Solving
  • Target Audience
    • Supervisors
    • Front-liners & lower level managers
  • Key Take Outs
    • The aim of this intervention is to train and equip participants with requisite supervisory and human resource management skills and for their contribution to enhance the overall performance of the company they work in. By the end of this training, participants should be able to:
    • Understand Roles and functions roles and functions of a Supervisor
    • Better manage Supervisor-Subordinate Relationships
    • Appreciate enhanced decision making and problem solving skills
    • Better understand Administration, Systems and Compliance
    • Imbibe and transmit the Brand Culture throughout the organisation
    • Increase operational efficiency at all levels
  • Course Materials
    • Workbook on "Effective Supervision"
    • Audio MP3 for all participants